Why Alcatel
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Keep customers on the line...and in the mood for buying Read...
Small to Medium Businesses operate in many different sectors, ranging from agriculture, construction, transport, public services and the retail trades to finance, insurance, real estate and services. But all face common challenges: to stay competitive, develop their business and continuously improve the quality of services delivered to their customers.
Small to Medium Businesses need to use today's new information and communication technologies to help them develop their business presence and improve their interactions with customers and partners. This means taking full advantage of advances in:
- IT, including PCs, servers and desktop applications,
- Communications, including PBX, voice mail, contact centers, cell phones and fax,
- Internet solutions, including e-mail, Web presence, information research, online catalog and e-commerce,
- IP telephony, based on Voice over Internet Protocol (VoIP).
That is what Alcatel is committed to delivering, with the Alcatel OmniPCX Office
This approach opens the door to multimedia applications where documents, databases and reports can be mixed with voice, phone calls and videos. In this environment, new tools help employees manage information and communications, and let them automate their activity. The overall result is increased productivity and improved service to customers.
Technology doesn't necessarily mean complexity, at least not with Alcatel.
With today's technologies, the PC can be used to perform a wide variety of activities simultaneously. These include using various IT applications (like Word and Excel), making and receiving phone calls, connecting to the Internet and integrating different services.
Have you ever dreamed of having a single messaging system, with both voice mail and e-mail conveniently arriving on your desktop? Have you ever dreamed of placing a call simply by clicking on a desktop contact list? Have you ever dreamed of having seamless access to all office applications - including IT functions (such as e-mail), voice communications (including voice mail) and Internet applications - when you're on the road or away from the office? Did you ever think this was only possible for large corporations?
With Alcatel, these dreams come true. Alcatel is committed to bringing the highest level of service to small to medium businesses, providing state-of-the art communication solutions recognized worldwide. These solutions provide the advanced information and communication technologies it takes to make your business a success.